Question 1

What is Studio Pass?

Accepted Answer

Studio Pass is ChefSteps’ subscription program that gives members unlimited access to everything we have to offer.

Question 2

Are ChefSteps classes included with Studio Pass or sold separately?

Accepted Answer

Yes, and yes! Let us explain. All of our classes are included with a Studio Pass membership, so you can dive into any of them anytime, at no extra cost.

But if you don’t want to commit to a Studio Pass membership, you can purchase classes à la carte.

Visit chefsteps.com/classes to check out all the classes we have on offer.

Question 3

Can I gift someone a Studio Pass membership?

Accepted Answer

Yes, how thoughtful of you! We currently offer one-year Studio Pass gift memberships. Visit chefsteps.com/gifting to purchase a gift.

Question 4

I was gifted a Studio Pass subscription. How do I redeem it?

Accepted Answer

Awesome! You should have received an email with instructions to create a ChefSteps account and activate your membership. To successfully redeem your gift, you must sign in using the same email address the gift was sent to: Activation is automatic. If you can’t find the gift email, check your junk folder.

Still can’t find it? No worries! You can redeem it by clicking here.

If the gift was sent to an incorrect email address, or you run into other issues, submit a support ticket at chefsteps.com/support.

Question 5

How can I see all your awesome recipes?

Accepted Answer

We offer a limited selection of free recipes, guides, and classes that you can find here. For unlimited access to the entire library, you will need a Studio Pass subscription.

Question 6

I have a Studio Pass membership. Why am I having trouble seeing the recipes?

Accepted Answer

If you have a Studio Pass membership and see a paywall notification when you are trying to access Studio Pass content, please try the following:

1. Double check that you are logged in to chefsteps.com under the account that was used to purchase your Studio Pass subscription.

2. Refresh the page once or twice to see if that gets you past the paywall notification.

3. If the two steps above did not resolve the issue, please try clearing the cache. You will need to log in again, and then you should be able to view the recipe. Instructions for how to clear the cache on different browsers are below.

If none of these steps resolve the issue, submit a support ticket at chefsteps.com/support.

Instructions to clear the cache on different browsers:

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